Name of Recipient:
Ms. Dilys Tran
Beyond the technical skills, though, which dentist do you go to? The one who is pleasant and takes time to answer your questions; or the one who treats you like a number in a long line of numbered mouths?
Which secretary do you retain when times are lean? The one whose attitude is positive and upbeat, and who is always willing to help; or the one who is inflexible and has a hard time admitting mistakes?
In such situations, and all the others like them, it’s the soft skills that matter.
While your technical skills may get your foot in the door, soft skills are what open most of the doors to come. Your work ethic, your attitude, your communication skills, your emotional intelligence and a whole host of other personal attributes are the soft skills that are crucial for career success.
A decade ago in 2005, EKA Training Group was established with an objective to provide soft skills training to organizations and individuals alike. The main aim of such trainings is to facilitate EKA’s clients to fulfill their maximum potential in things, as well as, to achieve what they set out to do. Essentially, EKA will nurture its clients, helping them to develop methods and strategies to be more effective and motivated to perform at their optimal efficiency levels.
The hallmark behind EKA’s successful training programs is the flexibility behind the program segments and training methodology. Because EKA recognizes that training audiences differ one from another; that participants often bring different experiences and expectations to the table, Eka is committed to ensuring that their programs are customized to align with each organization’s mission, vision, values, and desired objectives. As such, EKA use specially designed in-house structured experiences that are not only entertaining and engaging, but also instructional and challenging at the same time. With that in mind, Eka employs a three-tiered approach to training via these structured experiences: self-awareness, exposure and application.
EKA believes that the beginning of learning is self-awareness; the knowing where we stand in the greater scheme of the skill in question. One good example of such a training method is using various profiling tool to help individual and organization to make logical reasoning of random variations in each individual’s behavior.
Once participants know where they stand, their blind spots and inclinations, it creates a “desire” to learn to plug those gaps and enhance our strengths. This is where participants are exposed to relevant models, blueprints, concepts and approaches that will enable them to complete their learning map.
It is always useful to directly internalize things, rather than just having mere head knowledge. As a result, EKA Training Group have created scenarios and structured experiences that allow each participant to not only internalize the skill or experience, but also have an active chance to put what they have learnt into use for better understanding and retention.
When asked about the reason for venturing into this particular industry, Dilys Tran, the current director of EKA Training Group, explains that she takes pleasure in adding value to the lives of others, she felt that it was a personal calling of sorts.
With over 18 years of experience in top management and consulting in Organizational Development and Transformation with numerous multinationals, government agencies, and foreign banks, Dilys has led management teams in strategic planning, values alignment, and the development of regional bases all over Asia. In order to continue to add value to the training programme, Dilys attained a Master’s in Training and development, followed by a PhD in Psychology.
Before assuming full leadership as the sole director of the firm in 2010, Dilys first decided to invest in EKA in 2007 as a co-director. Ever since then, EKA has indeed progressed leaps and bounds, going from renting an office space to buying an office unit of its own.
Although EKA is now by and large an established and reputable company with 15 employees to its name, it has not always been all smooth sailing for the firm, with varying challenges surfacing along the way.
From Dilys’s perspectives, one of the most challenging times for her, is none other than the transition phase in 2010 when she became the sole individual at the helm of the company. Being an extrovert by nature, Dilys struggled with loneliness at times as she spearheaded the company’s growth and progression on her own. Eventually, she tackled this issue by cultivating and fostering a more cohesive relationship with her team, seeking their inputs for fresh ideas and suggestions for the company.
In recent years, especially so with the global financial crisis in 2012, numerous companies have been hard hit, and some eventually wound up due to their struggling finances. However, EKA has managed to buck that particular trend, standing firm in the face of adversity. After all, training is no doubt an important element for every organization alike. Fundamentally, the demand is always present, regardless of the economical situation at hand.
Even as competition increasingly stiffens with an array of new companies springing up in this particular industry, EKA has managed to differentiate itself from its competitors through various means. For instance, the EKA team comprises of individuals stemming from different industries previously. Therefore, the team as a whole has extensive knowledge of multiple industries, giving it a natural advantage over their fellow competitors. Hence, as opposed to a ‘one size fits all’ methodology, the programs which EKA rolls out are client-specific, ensuring that all objectives and needs are met and fulfilled thoroughly.
With EKA progressing and striving forward, Dilys tells us that in the foreseeable future, she is hoping that EKA will be able to hold courses for the general public. Moreover, they are also looking into acquiring their very own training venue for ease of facilitation of the courses.
For all the budding and aspiring entrepreneurs out there, Dilys leaves some useful tips and advice. “The key to success is harmony, and especially so the selection process to find the right people. In addition, values are also of utmost importance, for without values, one can never be able to stride forward together with the company.” Adding on to her emphasis on the need for values, Dilys mentions that instead of simply doing something that they ‘have’ to, one must be doing something in accordance to their freewill and choice.
Undeniably, EKA is a company that is on the right path, as it bids to further expand itself. It is gradually becoming the leading household name for companies looking to put their staff through developmental and training courses. Led by a director with much insightful views and opinions, it is clear that EKA still has much potential that can be realized in due course, further building upon the success that it already has to date thus far.
1 Commonwealth Lane #09-09
One Commonwealth S(149544)
T| 6837 0683
F| 6837 3683